SME Logistics, founded in 2006 and headquartered in Hanoi, functions as a shipping and port agent serving the maritime industry in Viet Nam. The company operates through a network of offices located in the country’s key maritime gateways, including Hai Phong, Da Nang, Quy Nhon, and Ho Chi Minh City. This regional presence enables the management of vessel operations across major Viet Namese ports, providing localized support for international shipowners and operators.
The organization focuses on the coordination of vessel port calls, acting as a liaison between the ship and various local entities. Their port agency services include managing communication with port authorities and overseeing all essential customs and immigration formalities. They handle the legal requirements for vessel clearance, ensuring that both inbound and outbound procedures comply with national regulations. In addition to administrative oversight, the company provides comprehensive husbandry services. These activities include the coordination of crew changes, arranging for bunker and fresh water supplies, and facilitating the delivery of provisions and technical stores.
Operational assistance extends to the management of ship documentation and logistics. The company handles the processing of cargo manifests and other maritime records, while also providing support for technical requirements such as the procurement of spare parts and the arrangement of ship repairs. Their commitment to standardized processes is reflected in their ISO 9001:2015 certification. Furthermore, the company holds memberships in professional organizations such as the International Federation of Freight Forwarders Associations and the Viet Nam Logistics Association. By managing the complexities of port calls and local regulations, the company supports the movement of various vessel types, including container ships, bulk carriers, and tankers, throughout the Viet Namese coastline.