SERPAC

Based in Lima, Peru, SERPAC operates as a dedicated maritime agency providing comprehensive support for vessels navigating the country’s major ports. The organization focuses on the logistical and administrative needs of shipowners, charterers, and operators, ensuring that all maritime activities align with local regulations and international shipping standards. With its headquarters located in the capital, the company maintains a strategic presence across the Peruvian coast, covering essential maritime hubs such as Callao, Paita, Pisco, Salaverry, and Matarani. The primary role of the agency involves managing the complex requirements of vessel port calls. This includes the coordination of all formalities with port authorities, customs, and immigration departments to ensure efficient vessel clearance. The team oversees the preparation and handling of critical documentation, acting as a vital link between the vessel and shore-side entities. Beyond these administrative functions, the agency provides a wide range of husbandry services. These activities include facilitating crew changes, arranging medical assistance for seafarers, and coordinating the delivery of ship provisions, bunkers, and spare parts. In addition to its core agency functions, the company supports broader maritime operations through logistics and cargo management. Their expertise extends to handling various types of shipments, including containerized cargo, dry bulk, and breakbulk. This operational versatility allows for the seamless integration of port services with inland transport and storage requirements. To maintain high standards of security and operational reliability, the company adheres to international quality management systems, holding certifications such as ISO 9001 and BASC. These credentials reflect a commitment to standardized procedures and security in the international supply chain. By managing the technical and operational nuances of each port stay, the agency provides ship operators with the necessary local expertise to navigate the Peruvian maritime sector effectively.