PT. Samudra Shipping Agency is an Indonesian maritime service provider founded on April 5, 2017. Based in Balikpapan, the company operates as a general shipping and port agency, focusing on the requirements of vessel owners, charterers, operators, and managers. Its core functions involve managing vessel port calls and marine operations through a wide range of administrative and logistical support. These activities include coordinating with local port authorities, managing customs and immigration formalities, and overseeing vessel clearance procedures to ensure efficient stays in port.
The agency provides essential husbandry services such as bunkering, fresh water delivery, and the procurement of general ship supplies. It also facilitates crew changes, which encompass manning support, crew repatriation, visa applications, and local escorting services. For technical requirements, the company acts as a representative for docking, repairs, and new building projects, as well as an offshore supporting agent. Logistical support extends to the handling of spare parts and materials in transit, where the agency manages the movement of goods via land, sea, or air to vessels operating within Indonesian waters.
With an operational presence that spans various islands and major ports across Indonesia, including locations such as Jakarta, Surabaya, and Medan, the company maintains a twenty-four-hour, seven-day-a-week service schedule. This constant availability supports the documentation handling and local operational assistance required by international and domestic maritime stakeholders. The organization has achieved the ISO 9001:2015 Quality Management Certification through ITCC International Limited, reflecting its adherence to recognized industry standards for service quality. By integrating local knowledge with experienced personnel, the agency functions as a central point of contact for maritime services ranging from ship brokerage to owner protection and representative duties.
