Metro Shipping Agency manages a wide range of logistical and maritime coordination tasks across all Turkish ports and the Turkish Straits. The organization handles port agency functions in major hubs such as Istanbul, Izmit, Aliaga, Mersin, and Iskenderun, ensuring that vessel requirements are met during port calls. These responsibilities include coordinating with local authorities, managing customs documentation, and overseeing cargo operations. A significant portion of the work involves transit agency services for ships navigating the Bosphorus and the Dardanelles, where precise timing and compliance with local regulations are essential for safe passage.
Beyond standard attendance, Metroship provides husbandry services, which encompass crew changes, the delivery of spare parts, and the coordination of bunker and lubricant supplies. The team also supports technical requirements such as dry docking and repairs in various Turkish shipyards. The commitment to standardized processes is evidenced by certifications in quality management, environmental standards, and occupational health and safety, specifically ISO 9001, ISO 14001, and ISO 45001.
By maintaining a presence in diverse coastal regions of Turkey, from the Marmara Sea to the Mediterranean and Black Sea coasts, the agency facilitates communication between ship owners, charterers, and port terminals. The scope of service extends to acting as a protector agent, safeguarding the specific interests of owners or charterers independently when necessary. These activities are carried out with a focus on efficiency and regulatory adherence, supporting the flow of international trade through one of the world's most critical maritime corridors.