MariAid

MariAid is a maritime service organization headquartered in Dhaka, Bangladesh, with a focused operational presence in the country’s primary maritime hubs, including the ports of Chattogram, Mongla, and Payra. The company functions as a shipping and port agent, facilitating the complex requirements of vessel port calls and marine operations within the region. Its primary role involves acting as a local representative for shipowners and operators, ensuring that all administrative and operational tasks are handled in compliance with local regulations and international standards. The core of the company’s port agency services includes the coordination of vessel clearance with port authorities and the management of mandatory customs and immigration formalities. These activities are essential for the smooth entry and exit of vessels from Bangladeshi waters. In addition to administrative handling, the company provides essential husbandry services, such as coordinating crew changes, facilitating medical assistance for seafarers, and managing the delivery of bunkers, fresh water, and provisions. Technical support is also a component of their operations, encompassing the arrangement of ship repairs, spare parts logistics, and various maritime surveys. Beyond port agency functions, the company is active in crew management and recruitment. This involves the selection, training, and deployment of qualified seafarers for various types of vessels. Their management systems are designed to meet international standards, as evidenced by certifications such as ISO 9001:2015 for quality management and compliance with the Maritime Labour Convention regarding seafarer recruitment and placement services. Operating from its main office in Uttara, Dhaka, and supported by branch offices at the major seaports, the company serves as a logistical link between international shipping interests and the local maritime infrastructure. By managing documentation, local operational assistance, and logistical coordination, the company supports the continuity of maritime trade and vessel maintenance during stays in Bangladeshi ports. The scope of their work ensures that all parties involved in a port call are aligned, from the master of the vessel to the local port officials and service providers.