IMS Shipping Agency

Founded in 1993 and headquartered in Abu Dhabi, IMS Shipping Agency manages a wide range of vessel requirements across the United Arab Emirates. The firm handles port agency functions in major maritime hubs including Mina Zayed, Khalifa Port, Mussafah, and various offshore petroleum ports. With a secondary presence in Dubai, it also serves arrivals at Jebel Ali and Port Rashid. The scope of work encompasses every phase of a vessel's port stay, from pre-arrival coordination and berth allocation to the final clearance upon departure. The agency manages essential husbanding services such as crew changes, visa processing, and medical assistance for seafarers. Technical and logistical support forms a significant part of the daily workflow, including the delivery of fresh water, bunkers, and spare parts, as well as coordinating repairs and dry-docking activities. By managing customs documentation and legal formalities, the organization ensures that cargo operations and vessel movements comply with local regulations. Adherence to international standards is demonstrated through certifications such as ISO 9001:2015 for quality management, ISO 14001:2015 for environmental standards, and ISO 45001:2018 for occupational health and safety. Furthermore, IMS Shipping Agency maintains professional affiliations with global industry bodies including BIMCO and the Federation of National Associations of Ship Brokers and Agents. These memberships reflect a commitment to recognized commercial practices within the shipping industry. IMS Shipping Agency functions as a central point of contact between ship owners, charterers, and port authorities, facilitating efficient turnarounds for various vessel types, including tankers, bulk carriers, and supply ships. By maintaining a 24-hour response capability, the team addresses the immediate needs of the maritime community across all UAE ports and territorial waters, ensuring that logistics and vessel support remain uninterrupted throughout the year.