Express Freight Management started in 1987 in Port Moresby, Papua New Guinea, and eventually expanded its operational reach to Australia, Fiji, and the Solomon Islands. With a regional head office located in Pinkenba, Queensland, the company maintains a significant presence in Australia while overseeing an extensive network across the South Pacific. In Papua New Guinea, the organization operates in several key locations, including Lae, Port Moresby, Madang, Wewak, Rabaul, Kimbe, and Kavieng. The Fiji network covers Suva, Lautoka, and Nadi, while operations in the Solomon Islands are based in Honiara.
As a dedicated shipping and port agent, the company facilitates the logistical and regulatory requirements of vessel port calls. Their marine operations team coordinates directly with port authorities and manages all aspects of vessel clearance. This includes handling essential customs and immigration formalities to ensure compliance with local regulations. For shipowners and operators, the company provides comprehensive husbandry services such as crew change support, medical evacuations, and the coordination of bunkers and deck supplies. Local personnel also manage the delivery of ship provisions and spare parts, ensuring that vessels remain operational while in port.
The organization is responsible for detailed documentation handling and provides local operational assistance to help minimize port turnaround times. They act as a liaison for various shipping lines, managing stevedoring oversight and project cargo requirements. The company’s quality management systems are certified under the ISO 9001:2015 standard, which covers its freight forwarding and shipping agency services. By maintaining a physical presence in multiple Pacific island ports, the company offers specialized knowledge of regional maritime environments and regulatory frameworks. This infrastructure allows for the management of diverse vessel types, supporting the movement of goods and the maintenance of maritime assets across their operational territory.