Based in Zadar, Croatia, Zara Agent operates as a specialized shipping and port agency dedicated to the maritime sector along the eastern Adriatic coast. Drawing its name from the historical designation of its home city, the company has provided maritime support services for over fifteen years, establishing a functional network that covers all major Croatian ports. The agency serves as a critical intermediary between vessels and local authorities, ensuring that international ships adhere to national regulations while navigating the region's waters.
The firm’s operations are structured around three core pillars: yachting, cruise tourism, and cargo shipping. In the yachting sector, the agency assists captains and management companies with the complex logistics of port entry, offering support for berth reservations, customs clearance, and itinerary planning tailored to the Croatian archipelago. For the cruise industry, the company acts as a port agent, facilitating operations at passenger terminals such as Gaženica. This role involves coordinating ground handling services, managing passenger flows, and organizing excursions that connect visiting vessels with onshore destinations.
Commercial shipping constitutes a significant portion of the agency's portfolio. The firm handles logistics for cargo and multipurpose vessels, overseeing the loading and unloading processes, coordinating with stevedores, and processing essential customs documentation. To support these activities, the agency’s personnel function as licensed operators within the Croatian Integrated Maritime Information System (CIMIS), a mandatory electronic platform for reporting maritime traffic and ship data in Croatian territorial waters.
Beyond regulatory and administrative duties, the organization provides comprehensive husbandry services designed to support the vessel’s physical needs. These logistics include arranging fresh water and power supplies, coordinating bunkering operations for fuel, and managing waste disposal in compliance with environmental standards. The agency also supports crew welfare by organizing medical assistance, transportation, and "Cash to Master" deliveries. By maintaining close working relationships with harbor masters, customs officials, and local suppliers, Zara Agent ensures that diverse maritime clients—from luxury yachts to commercial freighters—receive the necessary technical and logistical support required for efficient operations within the Adriatic maritime zone.
